FAQs

What’s the best age to start riding a bike?

Balance bikes are ideal from the age of 2 upwards. As long as the rider can get both feet flat on the ground, they will enjoy riding it. But if your child is older, then they can of course learn to ride at any age! Just make sure you get them a lightweight bike that is not too big for them: a big bike is not as safe, and it may even put them off.

How can I buy a Frog Bike? I am a bike shop. How can I order Frog bikes? What size bike should I buy? How can I try the bike before I buy it? How will it be delivered? When can I collect my bike from my local store? Will I have to assemble the bike? Is it hard to assemble? How do I make sure the bike is set up right for my child? Why is weight so important? How do I get my child started on a bike? How long will the bike fit my child? Will my child grow out of it quickly? How do I adjust the bike as my child grows? What can I do when my child grows out of the bike? Will you do a Part Exchange? Should I use stabilisers or a balance bike? Which is better? What should I do if my child is reaching too far for the handlebars? What size helmet do I need? How do I measure my child for a helmet? How do I make sure the helmet fits right? What if something goes wrong? Can I return the bike? What if my child doesn’t like it, or wants a different colour? What if I order the wrong size? How long is the warranty? How can I service the bike? How often do kids' bikes need servicing? How do I attach the mudguards? Where can I get more inner tubes? Where do I find the bike’s serial number? Can I easily take off the front wheel to transport the bike? I live outside the UK – can I buy a Frog Bike? Can I have panniers on my Frog bike? Can I attach a kick-stand to my Frog? Can I buy a tag-along attachment for my kid's bike? Do Frog track bikes comply with British Cycling rules? Do Frog Bikes comply with EN and ISO standards? Can I swap the brakes around (e.g. move rear brake to right hand)? Do the small bikes come with a chain guard? How well do Frog Bikes hold their value? Why is the price different for a consumer if they choose their home country compared to the UK ? Will there be local charges, duties and taxes?