^{*Order processing & delivery information}

^{All bicycles are typically assembled, quality-checked, and dispatched within 5 business days of order confirmation. Free standard delivery applies exclusively to UK consumer orders shipped to mainland UK addresses. Deliveries to non-mainland locations (e.g., Northern Ireland, Isle of Man, Channel Islands, or Scottish Highlands/Islands etc) may incur additional local taxes, customs fees, or carrier charges, which remain the customer’s responsibility.}

^{**Bike assembly details}

^{Our bikes arrive 95% pre-assembled to ensure safe transit. Minor final assembly is required:}

• ^{Handlebars will need alignment (secured in transit position).}
• ^{Pedals must be attached (packaged separately).}

^{Tools included: 5mm & 6mm hex keys (Allen wrenches) and a 15mm open-end spanner. Pedal bikes only, no tools are included with Tadpole balance bikes.}

^{Full step-by-step instructions are included in the box, on our website and our full instruction manuals are available from our support page. If you need further help, our customer support team is available for guidance.}